Privacy Policy

Introduction

WorkReef ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the WorkReef platform and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information we collect

Information you provide

• Account information: name, email address, company name, and role when you register or request access.
• Billing information: payment method details, processed securely through our payment providers.
• Communications: messages, feedback, and support requests you send us.

Information collected automatically

• Usage data: features accessed, actions taken, time spent, and interaction patterns.
• Device information: browser type, operating system, screen resolution, and language preferences.
• Server logs: IP address, access times, pages viewed, and referring URLs.

How we use your information

• Provide, operate, and maintain the WorkReef platform.
• Improve, personalize, and develop new features.
• Communicate with you about updates, security alerts, and support.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations and enforce our terms.

How we share your information

We do not sell your personal information. We may share it in the following limited circumstances:

• Service providers: trusted third parties that perform services on our behalf, such as cloud hosting, payment processing, and analytics.
• Legal compliance: when required by law, legal process, or to protect the rights, property, or safety of WorkReef, our users, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

We will never sell your personal information to third parties for advertising or marketing purposes.

Data security

We implement industry-standard security measures to protect your personal information, including encryption at rest (AES-256) and in transit (TLS 1.3), access controls, regular security audits, and continuous monitoring. No method of transmission over the internet or electronic storage is completely secure.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When we no longer need it, we securely delete or anonymize it.

Your rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your personal information and receive a copy of the data we hold about you.
• Correct inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to legal obligations.
• Request portability of your data in a structured, machine-readable format.
• Restrict or object to certain processing of your personal information.

Cookies and tracking

We use essential cookies to ensure the platform functions properly, and we may use analytics cookies to understand how you use the Service. You can control cookie preferences through your browser settings.

International data transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We take appropriate safeguards to keep your information protected in accordance with this policy.

Children's privacy

Our Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from them. If we learn that we have, we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the effective date, and we encourage you to review it periodically.