Terms of Service

Acceptance of terms

By accessing or using the WorkReef platform and related services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you agree to these Terms on its behalf.

If you do not agree to these Terms, you may not access or use the Service.

Description of service

WorkReef is a governance platform for agentic AI. The Service discovers the AI and workforce operating across a customer's connected systems, evaluates AI takeover candidates through a multi-model quorum, and governs their rollout with per-tenant model controls, persona-scoped access, and a tamper-evident audit trail. Features and capabilities may change as the platform evolves.

Account registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information and keep it up to date.
• Maintain the security and confidentiality of your account credentials.
• Accept responsibility for all activity that occurs under your account.

Acceptable use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights.
• Upload or transmit malicious code, viruses, or any harmful content.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Use the Service in any manner that could overburden, impair, or compromise our infrastructure.

Intellectual property

The Service, including its original content, features, and functionality, is owned by WorkReef and protected by international copyright, trademark, patent, and other intellectual property laws.

You retain all rights to the data you connect to or upload to the platform. WorkReef claims no ownership over your data, and we will not access, use, or share it except as described in our Privacy Policy or as necessary to provide the Service.

Data and privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. You retain all rights to the data you provide.

Payment terms

Certain features of the Service require payment. You agree to pay all applicable fees as described in your order or agreement. All fees are non-refundable except as expressly stated otherwise.

We may change pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

Service level

WorkReef strives to maintain high availability of the Service. Service-level commitments and remedies for downtime are specified in the applicable service-level agreement for your plan. Enterprise customers may negotiate custom SLA terms.

Limitation of liability

To the maximum extent permitted by applicable law, WorkReef shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

In no event shall WorkReef's aggregate liability for all claims related to the Service exceed the amount you have paid to WorkReef during the twelve months immediately preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless WorkReef and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Service for cause, including violation of these Terms.

Upon termination, your right to use the Service ends immediately. We will provide a reasonable period to export your data before permanently deleting your account.

Modifications to terms

We reserve the right to modify these Terms at any time. We will provide reasonable notice of material changes by posting the updated Terms and updating the effective date. Continued use of the Service after such modifications constitutes acceptance.

Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. Any disputes arising under or in connection with these Terms are subject to the exclusive jurisdiction of the courts located in Delaware.